Our Work
At Successight, we pride ourselves on a diverse range of projects and solutions that showcase our expertise and innovation in AI. Our work spans across various industries, process and use cases, and demonstrates our commitment to excellence. We continuously strive to deliver solutions that meet our clients' needs while maintaining the highest standards of integrity.
01
AI-based Call Center Analytics @ Fintech Company
Leveraged a combination of open-source LLMs and propriatary AI solutions to analyze over 1,000 customer calls daily. This allowed our client to identify process inefficiencies, extract key insights in real-time, and propose strategic improvements that led to significant improvements in operational efficiency and decrease in customer churn.
02
Customer Service Analytics @ Global Retail Company
Built custom infrastructure leveraging OpenAI's technology to analyze over 500 customer calls daily, assessing customer service quality and agent performance. Based on the provided AI insights, the client was able to Identify key agent improvement areas, detect the reasons for customer contacts, and derive automated actions for each and every client case to improve customer satisfaction and agent productivity.
03
AI-Powered Coding Assistant @ Fintech Company
Developed a custom coding assistant at an international Fintech company by tailoring open-source LLMs to the company-specific knowledge for enhanced relevance and accuracy. Utilized fine-tuning for accurate code completions and Retrieval-Augmented Generation (RAG) to provide context-aware support, improving developer productivity and efficiency.
04
Churn Prediction
@ Telecom
Developed an AI-driven churn prediction model for a telecom provider, leveraging machine learning to analyze customer behavior and identify at-risk users. Utilized historical data, engagement metrics, and sentiment analysis to predict churn with high accuracy. Delivered actionable insights, enabling proactive retention strategies and improving customer loyalty.
05
Data Pipelines & Automations @ Fintech
Designed and implemented scalable data pipelines and workflow automation solutions for a fintech company. Streamlined data ingestion, processing, and integration across multiple sources, ensuring near real-time analytics and decision-making. Leveraged AI-driven automation to trigger actions, reduce manual effort, and improve data accuracy for client's financial operations.
06
Custom AI Projects
You didn't find your industry-specific business case or innovation idea in the project list above?​
​
Our team has a significant experience in building custom AI-based solutions addressing our clients' very specific industry, technology and business needs.
With our deep AI and value creation experience, we will help you to navigate through the business and solution discovery phase to design together your own AI solutions that can transform your operations
